Terms and Conditions
Terms & Conditions
Last updated: January 2026
Welcome to DESIRE®. By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
DESIRE® is an online fashion brand offering limited and curated apparel. Throughout this site, the terms “we”, “us”, and “our” refer to DESIRE®. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions.
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
2. Products & Availability
All products are subject to availability. We operate limited drops, and once an item is sold out, restocks are not guaranteed unless stated otherwise.
We make every effort to display product images, descriptions, and colors as accurately as possible. However, slight variations may occur due to screen settings or production differences.
3. Pricing
All prices are listed in Nigerian Naira (₦) unless stated otherwise. Prices may change without prior notice.
We reserve the right to modify or discontinue products at any time without notice.
4. Orders & Payments
By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
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Product availability
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Pricing errors
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Suspected fraudulent activity
For bank transfer payments, orders will only be processed after payment confirmation is received.
5. Shipping & Delivery
Shipping fees and delivery timelines are displayed at checkout.
While we aim to dispatch orders promptly, delivery times may vary due to logistics providers, location, or unforeseen circumstances. DESIRE® is not responsible for delays beyond our control.
6. Returns & Exchanges
Due to the nature of our products and limited drops:
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All sales are final unless the item received is defective or incorrect.
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Requests for returns or exchanges must be made within 48 hours of delivery.
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Items must be unused, unworn, and in original packaging.
To initiate a return request, please contact us before sending any item back.
7. Intellectual Property
All content on this website — including logos, designs, images, text, and graphics — is the exclusive property of DESIRE® and may not be copied, reproduced, or used without written permission.
8. User Conduct
You agree not to use our website for any unlawful purpose or in a way that may damage, disable, or impair the site or interfere with other users’ experience.
9. Limitation of Liability
DESIRE® shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All products are provided “as is” and “as available”.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
11. Contact Information
For questions about these Terms & Conditions, please contact us via:
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WhatsApp: Customer Support button on the website
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Email: support@desirehub.com.ng